Last updated: April 16, 2026
This Refund Policy explains when TruckMates subscription payments may be refunded. By subscribing to a paid TruckMates plan, you agree to this policy.
Paid subscriptions are billed in advance for each billing period (monthly or annual). Unless otherwise required by law, payments are non-refundable after successful charge.
You may cancel your subscription at any time from your account settings. Cancellation stops future renewal charges. Access to paid features remains available until the end of your current billing period.
Refunds may be issued at our discretion for:
We do not provide partial-period or prorated refunds for unused time unless required by law.
If we offer a trial or promotional period, related billing and refund terms are shown at signup. Once a paid charge is successfully processed, this refund policy applies.
To request a refund review, contact us with your company name, billing email, and charge details.
TruckMates Billing Team
Email: billing@truckmates.com